TERMS OF SERVICE
Last updated June 20, 2024
This privacy notice for Elite Goalies INC ("we," "us," or "our"), describes
how and why we might collect, store, use, and/or share ("process") your
information when you use our services ("Services"), such as when you:
• Download and use our mobile application (GoalieIQPro), or any other
application of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing,
or events
Questions or concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree with our
policies and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you
can find out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to
find the section you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on
how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you
disclose to us.
Do we process any sensitive personal information? We may process
sensitive personal information when necessary with your consent or as
otherwise permitted by applicable law. Learn more about sensitive
information we process.
Do we collect any information from third parties? We do not collect any
information from third parties.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn
more about how we process your information.
In what situations and with which parties do we share personal
information? We may share information in specific situations and with
specific third parties. Learn more about when and with whom we share
your personal information.
How do we keep your information safe? We have organizational and
technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about your privacy
rights.
How do you exercise your rights? The easiest way to exercise your
rights is by submitting a data subject access request, or by contacting us.
We will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we
collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services, express an interest in obtaining information
about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
• names
• phone numbers
• email addresses
• usernames
• passwords
• billing addresses
• debit/credit card numbers
Sensitive Information. When necessary, with your consent or as
otherwise permitted by applicable law, we process the following categories
of sensitive information:
Payment Data. We may collect data necessary to process your payment if
you choose to make purchases, such as your payment instrument number,
and the security code associated with your payment instrument. All
payment data is handled and stored by Stripe. You may find their privacy
notice link(s) here: https://support.stripe.com/topics/privacy.
Application Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or
permission:
• Geolocation Information. We may request access or permission to
track location-based information from your mobile device, either
continuously or while you are using our mobile application(s), to
provide certain location-based services. If you wish to change
our access or permissions, you may do so in your device's
settings.
• Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile
device's sms messages, bluetooth, and other features. If you wish to
change our access or permissions, you may do so in your device's
settings.
• Mobile Device Data. We automatically collect device information
(such as your mobile device ID, model, and manufacturer), operating
system, version information and system configuration information,
device and application identification numbers, browser type and
version, hardware model Internet service provider and/or mobile
carrier, and Internet Protocol (IP) address (or proxy server). If you
are using our application(s), we may also collect information about
the phone network associated with your mobile device, your mobile
device’s operating system or platform, the type of mobile device you
use, your mobile device’s unique device ID, and information about
the features of our application(s) you accessed.
• Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s). If you
wish to opt out from receiving these types of communications, you
may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation
of our application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
The information we collect includes:
• Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and which
we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type,
and settings and information about your activity in the Services (such
as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error
reports (sometimes called "crash dumps"), and hardware settings).
• Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device
and application identification numbers, location, browser type,
hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
• Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain
aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
• To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you
can create and log in to your account, as well as keep your account in
working order.
• To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
• To send administrative information to you. We may process your
information to send you details about our products and services,
changes to our terms and policies, and other similar information.
• To fulfill and manage your orders. We may process your
information to fulfill and manage your orders, payments, returns,
and exchanges made through the Services.
• To enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow for
communication with another user.
• To save or protect an individual's vital interest. We may process
your information when necessary to save or protect an
individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e., legal basis) to do so
under applicable law, like with your consent, to comply with laws, to provide
you with services to enter into or fulfill our contractual obligations, to protect
your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us
to explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process
your personal information:
• Consent. We may process your information if you have given us
permission (i.e., consent) to use your personal information for a
specific purpose. You can withdraw your consent at any time. Learn
more about withdrawing your consent.
• Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfill our
contractual obligations to you, including providing our Services or
at your request prior to entering into a contract with you.
• Legal Obligations. We may process your information where we
believe it is necessary for compliance with our legal obligations,
such as to cooperate with a law enforcement body or regulatory
agency, exercise or defend our legal rights, or disclose your
information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we
believe it is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential
threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e., express consent) to use your personal information for
a specific purpose, or in situations where your permission can be
inferred (i.e., implied consent). You can withdraw your consent at any
time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
• If collection is clearly in the interests of an individual and consent
cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and
communicating with next of kin
• If we have reasonable grounds to believe an individual has been,
is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent
would compromise the availability or the accuracy of the
information and the collection is reasonable for purposes related
to investigating a breach of an agreement or a contravention of
the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant,
court order, or rules of the court relating to the production of
records
• If it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
• Offer Wall. Our application(s) may display a third-party
hosted "offer wall." Such an offer wall allows third-party
advertisers to offer virtual currency, gifts, or other items to users
in return for the acceptance and completion of an advertisement
offer. Such an offer wall may appear in our application(s) and be
displayed to you based on certain data, such as your geographic
area or demographic information. When you click on an offer
wall, you will be brought to an external website belonging to
other persons and will leave our application(s). A unique
identifier, such as your user ID, will be shared with the offer wall
provider in order to prevent fraud and properly credit your
account with the relevant reward.
5. WHAT IS OUR STANCE ON THIRD-PARTY
WEBSITES?
In Short: We are not responsible for the safety of any information that you
share with third parties that we may link to or who advertise on our
Services, but are not affiliated with, our Services.
The Services, including our offer wall, may link to third-party websites,
online services, or mobile applications and/or contain advertisements from
third parties that are not affiliated with us and which may link to other
websites, services, or applications. Accordingly, we do not make any
guarantee regarding any such third parties, and we will not be liable for any
loss or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service,
or application does not imply an endorsement by us. We cannot guarantee
the safety and privacy of data you provide to any third parties. Any data
collected by third parties is not covered by this privacy notice. We are not
responsible for the content or privacy and security practices and policies of
any third parties, including other websites, services, or applications that
may be linked to or from the Services. You should review the policies of
such third parties and contact them directly to respond to your questions.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary
for the purposes set out in this privacy notice, unless a longer retention
period is required or permitted by law (such as tax, accounting, or other
legal requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion
is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system
of organizational and technical security measures.
We have implemented appropriate and reasonable technical
and organizational security measures designed to protect the security of
any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we
will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some
regions, such as the European Economic Area (EEA), United Kingdom
(UK), Switzerland, and Canada, you have rights that allow you greater
access to and control over your personal information. You may review,
change, or terminate your account at any time, depending on your country,
province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; (iv) if applicable, to data portability; and (v) not to be
subject to automated decision-making. In certain circumstances, you may
also have the right to object to the processing of your personal information.
You can make such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain
to your Member State data protection authority or UK data protection
authority.
If you are located in Switzerland, you may contact the Federal Data
Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your
preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for
the administration and use of your account, to respond to service requests,
or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
• Log in to your account settings and update your user account.
• Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we do not respond to them at this
time.
10. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire,
New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have
the right to request access to and receive details about the personal
information we maintain about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal information. You may
also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances
by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the
past twelve (12) months:
Category
Examples
Collected
A. Identifiers
Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
address, and account name
NO
B. Personal information
as defined in the
California Customer
Records statute
Name, contact information, education,
employment, employment history, and
financial information
NO
C. Protected
classification
characteristics under
state or federal law
Gender, age, date of birth, race and
ethnicity, national origin, marital
status, and other demographic data
NO
D. Commercial
information
Transaction information, purchase
history, financial details, and payment
information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other
similar network activity
Browsing history, search history,
online behavior, interest data, and
interactions with our and other
websites, applications, systems, and
advertisements
NO
G. Geolocation data
Device location
NO
H. Audio, electronic,
sensory, or similar
information
Images and audio, video or call
recordings created in connection with
our business activities
NO
I. Professional or
employment-related
information
Business contact details in order to
provide you our Services at a
business level or job title, work
history, and professional qualifications
if you apply for a job with us
NO
J. Education Information
Student records and directory
information
NO
K. Inferences drawn from
collected personal
information
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics
NO
L. Sensitive personal
Information
NO
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone
or mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to
provide the Services or for:
• Category H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn about how we use your personal information in the
section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn
more about how we disclose personal information to in the section, "WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be "selling" of your personal
information.
We have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
• Right to know whether or not we are processing your personal
data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously
shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is
used for targeted advertising (or sharing as defined under
California’s privacy law), the sale of personal data, or profiling in
furtherance of decisions that produce legal or similarly significant
effects ("profiling")
Depending upon the state where you live, you may also have the following
rights:
• Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including California's and Delaware's privacy law)
• Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law,
including Oregon’s privacy law)
• Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
• Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including
Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject
access request, by emailing us at goalieiqpro@gmail.com, or by referring
to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate
an authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However, if
we cannot verify your identity from the information already maintained by
us, we may request that you provide additional information for the purposes
of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us
at __________. We will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of the
reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties
with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such
a request, please submit your request in writing to us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated "Revised" date at the top of this privacy
notice. If we make material changes to this privacy notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice
frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may email us
at goalieiqpro@gmail.com or contact us by post at:
Elite Goalies INC
613 Goldenrod Blvd
Delta, British Columbia V4L2H2
Canada
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies, or
delete your personal information. You may also have the right to withdraw
your consent to our processing of your personal information. These rights
may be limited in some circumstances by applicable law. To request to
review, update, or delete your personal information, please fill out and
submit a data subject access request.
